Renovation projects can leave behind unexpected messes, and sometimes the need for cleaning becomes urgent. In September 2024, ATEB Cleaning Services responded to an emergency post-renovation cleaning request in Boston. A family needed their home cleaned immediately to prepare for the return of their father from the hospital. Despite the late hours and short notice, our team mobilized quickly to deliver a safe, inspection-ready space overnight.
Client Profile
- Type: Residential (with lessons that apply to commercial environments)
- Location: Boston, Massachusetts
- Scope: Full post-renovation cleanup of a fully furnished home
- Special Considerations: Overnight response, delicate handling of personal belongings, dust and debris management
The Challenge
- Dust had settled on furniture, appliances, and personal belongings despite coverings.
- Renovation debris was left throughout the home, creating safety and health concerns.
- The family needed the work completed within hours to welcome their loved one home from the hospital.
ATEB’s Approach
Our team assembled within hours and worked through the night to ensure the home was ready by morning. Key steps included:
- Debris Removal: Cleared piles of construction debris safely and efficiently.
- Surface & Appliance Cleaning: Wiped down furniture, appliances, and high-touch areas.
- Dust Control: Thoroughly dusted all rooms, including fully furnished spaces.
- Empathy Driven Service: Went beyond scope by moving heavy items to ensure complete cleaning access.
Results
- The home was safe, clean, and ready for immediate re-entry.
- The family gained peace of mind knowing their father could return to a healthy environment.
- Demonstrated ATEB’s ability to respond rapidly, even under urgent and emotional circumstances.
Why It Matters
While this was a residential project, the lessons apply directly to commercial cleaning:
- Rapid Deployment: Proved our capacity to assemble crews on short notice.
- Flexibility: Showed our ability to adapt to urgent, unscheduled requests.
- Trustworthiness: Reinforced ATEB’s reputation for professionalism and care in sensitive situations.
Services Delivered
- Post renovation cleaning (dust, debris, surfaces)
- Appliance and furniture detailing
- Safety and sanitation review
- Overnight emergency response
Client Impact
“ATEB Cleaning Services gave us peace of mind at the most critical moment. Their crew worked through the night and left our home spotless. We could not have asked for a more compassionate and professional team.”
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