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Privacy Policy
ATEB Cleaning Services LLC (“ATEB,” “we,” “our,” or “us”) respects the privacy of our customers, website visitors, vendors, business partners, prospective business contacts, and others who interact with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available regarding your information. This Privacy Policy applies to the ATEB Cleaning Services LLC website, customer communications, business interactions, and related services.
By using our website or providing information to ATEB Cleaning Services LLC, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide as well as certain information automatically collected through your use of our website and services.
Contact Information
- Information you may provide includes:
- Name
- Email address
- Telephone number
- Mailing address
- Company name
- Job title or position
Business and Facility Information
- Facility addresses
- Building characteristics
- Occupancy information
- Service requirements
- Operational schedules
- Site conditions
- Scope of work requirements
- Facility management information
- Facility documentation
- Photographs
- Operational observations
- Operational assessments
- Maintenance concerns
- Inspection-related information
- Other information relevant to requested services
Communication Information
Payment Information
If payments are made for services, information relating to invoices, payment status, transaction records, billing information, and related account information may be collected or received.
Payment information may be collected and processed by third-party payment processors used by ATEB Cleaning Services LLC and its service providers. ATEB Cleaning Services LLC generally does not receive or store complete payment card information.
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- General website usage information
How We Collect Information
- Website contact forms
- Quote request forms
- Consultation requests
- Email communications
- Telephone calls
- Text messaging and other electronic communication platforms
- Customer service interactions
- Walkthroughs and site visits
- Proposal and contract discussions
- Customer portals and business systems
- Cookies, pixels, and website analytics or marketing technologies
How We Use Information
- Respond to inquiries and requests
- Prepare proposals and estimates
- Schedule consultations, walkthroughs, and site visits
- Coordinate service delivery
- Manage customer and prospective business relationships
- Process invoices and payments
- Communicate regarding services and projects
- Support permitted business-to-business marketing activities
- Improve website functionality and user experience
- Maintain business records
- Support quality assurance and operational activities
- Support service planning and operational assessments
- Comply with legal obligations
- Protect the security of our business and systems
Communications and Messaging
ATEB Cleaning Services LLC may use contact information provided to us to communicate regarding inquiries, walkthrough requests, proposals, services, scheduling, account matters, invoices, facility issues, customer support, and other business-related matters.
Depending on the circumstances and information provided, communications may occur by email, telephone, text message, or other appropriate business communication methods.
ATEB may also send business-to-business marketing or informational communications regarding our services to existing or prospective business contacts where permitted by applicable law.
Recipients may opt out of non-essential marketing communications by using any unsubscribe or opt-out method provided in the communication or by contacting ATEB Cleaning Services LLC. Opting out of marketing communications will not prevent ATEB from sending communications reasonably necessary to respond to an inquiry, administer an existing business relationship, provide requested services, address account or billing matters, or fulfill other legitimate business purposes.
Business Systems and Operational Records
ATEB Cleaning Services LLC may use third-party business systems and service providers to manage customer relationships, prospective customer information, communications, scheduling, proposals, service records, invoicing, payments, quality assurance, analytics, and other business operations.
Information maintained within these systems may include customer and prospective customer contact information, facility information, communications, service history, scheduling information, proposals, invoices, payment status, operational records, and other information reasonably necessary to manage our business relationships and services.
Third-party providers that process information on our behalf may access information as reasonably necessary to provide their services and are subject to their own contractual, privacy, and security obligations.
Photographs and Facility Documentation
With permission, authorization, or access granted by the facility owner, manager, customer representative, property representative, or other authorized party, ATEB Cleaning Services LLC may create, receive, or maintain photographs, videos, observations, reports, and other facility documentation in connection with consultations, walkthroughs, operational assessments, proposal development, service delivery, quality assurance activities, issue documentation, facility observation reports, and customer communications.
- Service planning and delivery
- Quality assurance and verification
- Proposal preparation
- Customer communications
- Training and operational improvement
- Issue documentation and resolution
- Maintaining appropriate business and service records
ATEB Cleaning Services LLC may separately request permission to use photographs, project information, customer names, company names, logos, testimonials, reviews, references, or other identifying materials for case studies, marketing or promotional materials, website content, social media, educational resources, or similar public communications.
Public use of identifiable customer or facility information will be subject to applicable permissions, authorizations, agreements, and customer preferences.
Payment Processing
Payments may be processed through third-party payment processors used by ATEB Cleaning Services LLC and its service providers.
Payment card and other payment information submitted directly to a third-party payment processor is handled in accordance with that provider’s privacy and security practices. ATEB Cleaning Services LLC generally receives only the information reasonably necessary to administer customer accounts, invoices, payment status, transaction records, and related business records.
Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, improve user experience, evaluate website performance, and support business operations.
These technologies may collect information such as:
- Browser preferences
- Session information
- Website activity
- Device and browser information
- Analytics information
Some cookies and similar technologies may be necessary for website functionality, while others may support analytics, marketing, or other non-essential purposes.
Where required, visitors will be provided with choices regarding non-essential cookies and similar technologies through available website consent or preference controls.
Most web browsers also allow users to manage or disable cookies through browser settings. Disabling certain cookies or technologies may affect the functionality of portions of the website.
Website Visitor Identification and Marketing Technologies
ATEB Cleaning Services LLC may use cookies, pixels, and similar technologies provided by third-party marketing and data service providers to better understand visits to our website and support our business-to-business marketing activities.
These technologies may collect information such as IP address, device and browser information, pages visited, interactions with website content, referral information, visit history, and similar website activity.
Information collected through these technologies may be combined with information obtained from third-party data sources, including business contact and professional information, to help identify business visitors, develop or enrich contact profiles, understand interest in our services, and communicate with prospective business customers.
Where required, these technologies will be used subject to applicable notice and consent requirements. Visitors may also have rights to opt out of certain data collection, profiling, targeted marketing, or sharing practices as described in the Your Rights and Choices section of this Privacy Policy.
Sale and Sharing of Personal Information
ATEB Cleaning Services LLC does not sell personal information to third parties for monetary compensation.
ATEB may use third-party service providers and marketing technologies to support website operations, analytics, business-to-business marketing, visitor identification, and related business activities. In certain jurisdictions, some of these activities may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws, even when no money is exchanged for the information.
Where applicable, individuals may have the right to opt out of these practices. Requests may be made as described in the Your Rights and Choices section of this Privacy Policy.
Sharing Information
- Website hosting
- Website analytics
- Customer relationship management
- Scheduling
- Communications
- Proposal preparation
- Payment processing
- Accounting
- Customer support
- Operational management
- Business-to-business marketing and website visitor identification
Information may also be disclosed when required by law, legal process, government request, court order, or to protect the rights, property, safety, or security of ATEB Cleaning Services LLC, its customers, employees, or others.
Data Retention
ATEB Cleaning Services LLC retains personal and business information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain customer and prospective business relationships, provide services, maintain appropriate business and operational records, comply with contractual and legal obligations, resolve disputes, and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information, the business relationship, operational requirements, applicable agreements, and legal or regulatory requirements.
When information is no longer reasonably necessary for these purposes, it may be deleted, anonymized, or otherwise disposed of in accordance with our business practices and applicable requirements.
Data Security
ATEB Cleaning Services LLC takes reasonable measures designed to protect information from unauthorized access, disclosure, alteration, or misuse.
However, no method of electronic transmission, storage, or communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
Your Rights and Choices
You may contact us to:
Request access to information we maintain about you
Request correction of inaccurate information
Request deletion of information where appropriate
Opt out of marketing communications
Request to opt out of certain website visitor identification, profiling, targeted marketing, or sharing practices where applicable
Ask questions regarding our privacy practices
Depending on where you reside, applicable privacy laws may provide additional rights regarding your personal information, including rights to access, correct, delete, or obtain information about certain uses or disclosures of your personal information, and to opt out of certain forms of targeted advertising, profiling, sale, or sharing of personal information.
Requests will be reviewed and addressed in accordance with applicable laws and legitimate business requirements.
Third-Party Links
Our website may contain links to third-party websites or services.
ATEB Cleaning Services LLC is not responsible for the privacy practices, content, security, or policies of third-party websites. Users should review the privacy policies of any third-party websites they choose to visit.
Children's Privacy
ATEB Cleaning Services LLC’s website and services are intended for businesses and adult users and are not directed to children or minors under the age of 18.
ATEB Cleaning Services LLC does not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete the information as appropriate.
Changes to This Privacy Policy
ATEB Cleaning Services LLC may update this Privacy Policy from time to time.
Any revisions become effective when posted on this page. The Last Updated date at the top of this Privacy Policy will be revised when changes are published.
Contact Information
If you have questions regarding this Privacy Policy, our privacy practices, or a privacy-related request, please contact:
ATEB Cleaning Services LLC
Leominster, Massachusetts
Phone: 978-235-0205
Email: ateb@atebcontact.com
Website: www.atebcleaning.com
