Bank & Credit Union Cleaning · Massachusetts and Southern New Hampshire
Bank and Credit Union Cleaning Services
ATEB Cleaning Services cleans bank branches and credit unions across Central Massachusetts and Southern New Hampshire. Every program runs on a written scope and on access and security procedures agreed with your institution before service begins, and is checked through scheduled inspections.
Call (978) 235-0205· See a Sample Branch Schedule ↓
Access and Security, Agreed in Writing
Banks and credit unions control who enters, when and where. Before service begins, ATEB agrees in writing how each of these is handled at every branch.
- KEYS
Keys and alarm codes
Who holds keys and codes, and how they are issued and returned.
Changes are agreed with your branch or security lead.
- ENTRY
Entry and exit
Arrival and departure times, alarm arming and disarming, and lock-up checks.
Set for each branch and written into its scope.
- ROOMS
Restricted rooms
Which rooms are cleaned, which are excluded, and which only under escort.
Teams clean only the spaces listed in the scope.
- CONTACT
Who to call
Your contact if anything is out of order on arrival or departure.
One point of contact at ATEB for follow-up.
ATEB cleaning staff are background-checked, and your institution’s own security requirements are written into the scope and followed at every visit.
What Branch Cleaning Covers
Branch cleaning covers the areas below. Which tasks are done in each area, and how often, is set at the walkthrough and written into the approved scope.
Lobby and teller line
Customer counters, deposit-slip stands, seating, entrance glass and doors, and high-touch surfaces.
ATM and vestibule areas
Glass, floors and touch points, within the areas your institution assigns to ATEB.
Offices and conference rooms
Loan and member-service offices, desks and conference tables.
Restrooms and break rooms
Cleaning, sanitizing and restocking of fixtures, counters and dispensers.
Drive-up and entrances
Drive-up window glass, entry mats and walkways.
Floors
Vacuuming, mopping and periodic floor care for carpet and hard floors.
ATEB cleans commercial facilities only. We don’t offer residential or home cleaning.
Branch Cleaning Checklist by Frequency
A typical starting point for a branch program. Your own checklist is written at the walkthrough and becomes part of the approved scope for each branch.
Typical checklist. Actual tasks and frequencies are set in each branch’s written scope.
Branch Cleaning Checklist
Typical bank branch or credit union
| Area | Tasks | Frequency | Planning |
|---|---|---|---|
| 01Lobby and teller line | Wipe counters and deposit-slip stands, dust seating and ledges, clean entrance glass and door handles | Nightly | Typical |
| 02Offices and conference rooms | Empty trash and recycling, wipe reachable desk surfaces and tables | Nightly | Typical |
| 03Restrooms | Clean and sanitize fixtures, counters and mirrors, restock paper and soap, mop floors | Nightly | Typical |
| 04ATM vestibule | Clean glass and touch points, sweep or vacuum floors and mats, within assigned areas | Daily | Typical |
| 05Break room | Wipe counters, tables, sinks and appliance exteriors, empty trash | Nightly | Typical |
| 06Floors | Vacuum carpet traffic lanes, mop hard floors | Nightly or several times a week | Typical |
| 07Drive-up and exterior glass | Clean drive-up window glass and entrance glass, clear entry mats | Weekly | Typical |
| 08Periodic work | Carpet extraction, hard-floor scrubbing and refinishing, high dusting | Quarterly or as scheduled | Typical |
Typical starting point. Not an actual client checklist.Final checklist set at your walkthrough
Scheduled Around Branch Hours
Branches are cleaned when they are closed to the public, or quietly before they open. ATEB sets a cleaning window for each area around your branch hours and writes those windows into the scope.
Example schedule. Cleaning windows, frequencies and responsibilities are established with each facility.
Sample Cleaning Schedule
Illustrative bank branch
| Area | Cleaning window | Frequency | Planning |
|---|---|---|---|
| 01Lobby and teller line | After close | Nightly | Example |
| 02Offices | After close | Nightly | Example |
| 03Restrooms | After close | Nightly | Example |
| 04ATM vestibule | Early morning, before opening | Daily | Example |
| 05Drive-up and entrance glass | After Saturday close | Weekly | Example |
| 06Carpet extraction | Weekend | Periodic | To be agreed |
Example only. Not an actual client schedule.Windows set at your walkthrough
After close
Recurring janitorial
- Lobby, teller line and offices cleaned
- Restrooms and break room cleaned and sanitized
- Trash and recycling removed
- Floors vacuumed and mopped
- Touch points and entrance glass cleaned
During branch hours
Day porter
- Lobby and entrance kept presentable for members and customers
- Restroom checks and restocking
- Spills and tracked-in dirt handled as they happen
- Touch points wiped at counters and doors
- Available for busy branches and Saturday hours
Recurring branch service can run from weekly to nightly, with day porter coverage for busy branches where it is needed.
Programs for Multi-Branch Institutions
For institutions with several branches, each branch gets its own written scope and cleaning window, built on one standard.
- STANDARD
One standard
The same cleaning standard and checklist structure at every branch.
Differences between branches are written into each scope.
- PER BRANCH
A scope for each branch
Areas, frequencies and cleaning windows set branch by branch.
Access procedures agreed for each location.
- CONTACT
One point of contact
One contact at ATEB for every branch.
Requests, schedule changes and issues handled in one place.
- REPORTING
Branch-by-branch inspections
Supervisors inspect each branch against its own scope.
Findings and corrective actions documented per branch.
For offices beyond your branches, see office cleaning services.
How We Start a Bank or Credit Union Account
Branch walkthrough
We walk one branch or several with you and note hours, access procedures, restricted areas and anything that is not working today.
Written scope and proposal
You receive a written scope for each branch, listing areas, tasks, frequencies and cleaning windows, with a quotation.
Access and security setup
Keys, alarm codes, entry and exit, excluded rooms and contacts are agreed in writing before the first clean.
Service starts
Cleaning begins on the agreed date, working from the written scope. If you are switching providers, the start is timed around your current contract.
Inspections
Supervisors inspect each branch against its scope, document findings and follow through on corrective actions.
Ongoing adjustments
One point of contact handles requests, branch openings and schedule changes as your institution changes.
Specialty Services, Booked on Their Own or Added to Your Program
Each specialty service can be booked independently, as a one-time or periodic job, or added to a recurring janitorial program.
Commercial window cleaningBooked on its own or with a program
Interior and exterior glass, storefronts, entrance doors and office windows, booked on its own or on a set schedule with your program.
Floor scrubbing and care
Machine scrubbing of warehouse and production floors, and stripping and refinishing of hard floors in offices and corridors.
Carpet cleaning and extraction
Offices, conference rooms and corridors.
Power washing
Entrances, walkways, loading areas and building exteriors.
Post-construction cleaning
New buildings, renovations and tenant fit-outs.
Lease-ready cleaning
Vacant warehouse, industrial and office space prepared for a new tenant or a showing.
How We Keep Branch Cleaning Consistent
A written scope
The areas, tasks, frequencies, cleaning windows and responsibilities agreed at the walkthrough are written down before service begins.
Your procedures in controlled areas
In labs, test areas and controlled environments, work follows facility-approved procedures, with cleaning responsibilities and equipment boundaries established in writing.
Scheduled inspections
Work is checked against the scope during scheduled inspections.
Access and security
Badges, keys, alarm procedures and authorized entry and exit arrangements are set up before service begins.
Insured and bonded
ATEB Cleaning Services is fully insured and bonded, with Commercial General Liability and Workers’ Compensation coverage.
Trained teams
Teams are trained in bloodborne pathogens awareness, disinfection protocols and PPE, and in the procedures of each site they clean.
Bank and Credit Union Cleaning Questions
Working with banks
Do you clean bank branches and credit unions?
Yes. ATEB cleans bank branches and credit unions in Central Massachusetts and Southern New Hampshire.
How do you handle keys, alarm codes and restricted areas?
Under procedures agreed in writing before service begins: who holds keys and codes, entry and exit, which rooms are excluded or cleaned only under escort, and who to contact if anything is out of order.
Schedules and branches
Can you clean after the branch closes or before it opens?
Yes. Cleaning windows are set around your branch hours at the walkthrough, including Saturday hours.
Can one program cover several branches?
Yes. Each branch has its own scope and cleaning window under one standard, with one point of contact at ATEB and inspections reported branch by branch.
Cost and getting started
How much does bank cleaning cost?
It depends on the number of branches, square footage, frequency, scope and access windows. We quote after a walkthrough, with a written scope for each branch.
How do we get started?
Schedule a walkthrough of one branch or several. Afterwards you receive a written scope and quotation. Schedule a walkthrough
Every account
Are your cleaning teams background-checked?
Yes. ATEB runs background checks on its cleaning staff for every type of job, and access to your branches is set up under procedures agreed in writing before service begins.
Who supplies paper products, soap and cleaning materials?
Paper products, soap and cleaning materials are supplied by you, or ATEB purchases and supplies them at cost. The arrangement you choose is written into your scope.
What happens if something is missed?
When an issue is identified, ATEB reviews it, takes appropriate corrective action, and documents the resolution. The issue is followed through to completion and reviewed during subsequent inspections. We communicate with the client as appropriate to the issue and agreed service procedures.
Are you insured?
Yes. ATEB Cleaning Services is fully insured and bonded, with Commercial General Liability and Workers’ Compensation coverage.
What Affects the Cost of Bank Cleaning
Bank and credit union cleaning is quoted after a walkthrough, not from a flat rate. The main factors are the number of branches, square footage and layout, how often each area is cleaned, the scope (lobby, teller line, ATM vestibules, restrooms, floors), cleaning windows and access arrangements, and periodic work such as floor care.
When you compare quotes, compare the written scopes: which areas are included and how often, how access and restricted rooms are handled, how problems are reported, and what insurance the company carries.
Related resources
Guides for facility, operations and branch managers.
Plan Cleaning for Your Branches
Walk the building with us. We’ll review your facility’s cleaning needs, shift schedule and procedures, then prepare a written scope for recurring janitorial service or a standalone specialty project.
- 1On-site walkthrough
- 2Customized written scope
- 3Detailed proposal
Or call (978) 235-0205.